Moving up at Millipore
Millipore Corporation has a long and varied history. Ironically, it was founded in 1954, the year I was born. The genius behind Millipore’s inception was a guy named Jack Bush. When I started there in 1974, it was about a $50 million corporation. I was there for the $500 million dollar party (that could be a post unto itself; we’ll have to see) at the Sheraton Boston. I’ve lost track of it’s financial performance over time, but I can tell you that Merck KGaA of Germany just bought Millipore for $7.2 billion dollars.
Sometime during 1976, I became the writer of the distributor newsletter for the Intertech Division of Millipore. This division handled non-European foreign countries, like the Middle East, Russia, China and other Far East countries, Australia and Latin America. The newsletter basically told our distributors what was being done in marketing communications in the United States and Europe in support of product sales, and allowed the distributors to adapt those messages and mailings. That meant I’d work with the distributors to translate material into Farci and Russian, or whatever other language was needed. Needless to say, I spent a lot of time traveling into Transtek Associates in Cambridge.
We definitely had some live hard-play hard characters in that division in those days, but they were also traveling throughout the Middle East (and risking their lives) at a time when the political conflicts were exploding. I can remember more than one occasion when one of their wives would call us to find out if we’d heard from them. Keep in mind that it was well before cell phones were in vogue, so satellite phones were unheard of. We’d all have to wait until they made it safely to an office or a consulate and called in to let us know they were okay.
It was also during this time that normalization of relations with China was going on. That was pretty exciting because I got to work on the very first ad campaign for the People’s Republic. It wasn’t possible to advertise in magazines back then. That came much later. What we did was put our ads in these two huge volumes of material from U.S. businesses. These were shipped over to the Chinese government. That was the only way the U.S. could do business with China at the time. Because of the cultural differences, we had to stay away from clever headlines and copy. It was basically just straight product information and photos. Nevertheless, it was exciting and I was pretty proud of the work I did.
Asking me to remember the exact progression of events that are now more than 30 years old is asking a lot…A LOT. I’ve done some damage to these little gray cells over the years and I was pretty much a party animal during my early Millipore years, so I can’t remember exactly when things happened. And, frankly, I may have moved out of the Intertech Division and then back into the International Division later, but I do remember some things very specifically. One of the things I remember is a sales meeting where the sales manager who handled Australia, New Zealand and surrounding areas was asked to give a presentation and proceeded to cause quite a stir. We are not talking about political correctness at this time, mind you. PC did not exist…at least not at that company.
The presentation was on our research laboratory water purification systems, and specifically about the service of those systems and how it was being handled in the non-European foreign countries. It started out innocently enough, talking about how this network of service technicians had been set up, and blah, blah, blah. Then, all of a sudden, this guy (and we’ll call him BG here because those are his initials), flips the slide presentation, and on the screen is this buck naked woman weighing about 400 pounds with a tool belt around her body fixing a toilet. And there were probably six or seven of these types of slides in succession.
The room was out of control. There were all these frackin’ wild ass guys just roaring in the aisles of this hotel conference room, and the rest of us simply had our head in our hands. Of course, we were laughing too. We just did it more quietly. I laughed because that’s what we’d come to expect from BG. He was just plain crazy. And frankly, the guy who ran that division was a wild man. We’ll just call him PL. He was rolling in the aisles with the rest of the crew.
The images were from this thing called the “Bridget Calendar.” You can’t even find these images anywhere on line now. I’ve tried more than once so that I could include it in this post. I’ve searched for them in a million different ways. No dice. However, I did find an interview with the woman who actually posed for these calendars and it’s pretty interesting so I’m including it in this narrative so that you can see it really was a big deal in the 70s. The first time I ever saw these things was at a novelty store called Spencer’s Gifts, an establishment that still exists, by the way. The stuff they sell may have changed over the years, but you can still find some pretty tacky items there.
My big, fat close call
Like I said, specific time frames are tough all these years later. However, my career at Millipore spanned many years, and the company was always in reorganization mode. If you had a problem accepting change, Millipore was probably not the place to be. You’d need a therapist. First, they would divisionalize, then they would regroup divisions. Sometimes you wondered how the company managed to make money and grow the way it did. You just had to somehow believ there was a rhyme and reason to what the leadership was doing or you’d go crazy. However, I believe it was in 1978 that I received a layoff notice. The company wanted to roll the Intertech group into the larger International Division with its European counterparts. I was laid off for four hours. That was it. I was rescued by the domestic side of the business, specifically the Laboratory Products Division.
This division was the heart and soul of Millipore. It was how the company began in the 50s in the environmental business, believe it or not. When the Safe Drinking Water Act went into effect in the early 70s, Millipore disc filters were written right into the procedures. It may be old technology now, but it was groundbreaking back then. This would be the division where I would spend the majority of my Millipore career. Early on, it was still crazy times. The guy who picked me up was KL, the brother of the division manager who had just given me my layoff notice. The LPD was looking for a production manager. I was it. Again, I would be thrown into a situation where I’d have to hit the ground running and learn on the job.
This position would put me in charge of production for all the LPD promotional material, as well as the mail house. At the time, it was Copley Business Service just outside of North Station and on the edge of the North End of Boston. We had our own in-house printing capability for one- and two-color jobs; four-color pieces were sent out for print. We used Acme Printing in Medford the majority of the time. We would eventually use Daniels Printing in Everett as well. I was in this slot for a long time and I learned a lot and became very adept at print buying. It was a loose atmosphere with pretty good leadership, and a judgement-free zone. That worked for me because I was in no mood to have to live in the closet. And I didn’t.
Eventually, the LPD would be taken over by a guy we’ll call TB (he subsequently spent many years at the helm of Sepracor and now sits on many boards), and I would begin to move back into the front-end of the communications business. My move back began when the LPD decided it needed to revamp and revitalize it’s public relations efforts, something that had fallen by the wayside. The division handed that task to me, and it was my opportunity and I knew it. Things really took off from there and the best years of my Millipore life were about to begin.
Never let it be said that business travel isn’t sometimes adventurous. It is especially adventurous when you’re somewhat fearless and have no idea WTF you are doing or where you are going. That would sum up my trip to Chicago for the Pittsburgh Conference. I’m not sure when this little event took place, late eighties maybe early nineties. The Pittsburgh Conference is an analytical instrumentation show. Prior to moving it to the McCormic Convention Center in Chicago every other year, it had always been held in New Orleans. At the time, I was the Marketing Services Manager for Millipore’s Analytical Division, and was attending the show to conduct a Press Breakfast and work the booth.
schedule. We got to Chicago and got settled into the hotel. Then, we headed over to the McCormick Convention Center to check on the progress of the booth assembly, and go through a dry run of the press briefing. The booth looked great so far. There were no problems there. But I have to tell you the worst thing about working with tekkies is that they just don’t get what kind of material to present to editors. These guys were writers, not chromatography scientists. I can’t tell you how many times I tried to drill that into their heads before the trade show. Now, I was at the trade show going through the dry run and they were editorializing again.
So, Brian and I started walking. “Can you see that they are walking with us across the street?”
On Sunday, before flying out to Strasbourg, Louise and I hooked up with another co-worker, the vice president of the Intertech Division. We’ll call him Allen. He was just a down to earth guy. He got along with Louise and I, so we expected to have a great time. He had wheels and we had ideas. We started by heading off to the Arch de Triomphe. Now, picture this. Allen and Louise in front in this little Renault. I’m in the back. So, Allen says, “Louise, hang out the window with this video camera when I enter the traffic circle.” (By the way, the photo is an aerial view of the traffic circle.) There’s no entering the circle slowly, so Allen just floored it and blew in, with Louise hanging out the window filming traffic in the circle, waving wildly including a few waves at the police. She was laughing so hard, she almost lost the camera.
Louvre is a very weird place. It’s almost quiet, even though it’s full of visitors and you can hear the faint buzz of conversation. But everybody’s talking quietly and respectfully. We walk into this room and stop in front of Venus de Milo and Louise blurts out, “They call this art? It doesn’t have any arms!” Allen and I had a buzz on and we just burst out laughing. He leaned over to Louise very slowly and said, “Louise, shut up.” And then we started laughing again. It was just unbelievable. Eventually Louise settled down and we made it through the museum successfully.
Renault like the one Allen had rented in Paris. We immediately drove to the Hotel Diana. We had to get to sleep before the morning meetings and we were both wiped out. There’s a story behind the Hotel Diana. It was owned by the family of Dominique Baly, who just happened to be a vice president of Millipore. To say that the company got great rates was an understatement. In return, the Hotel Diana received repeat and regular business. During the 80s, we were sending a lot of people back and forth from the Molsheim plant. The Hotel Diana was getting a lot of business. We were continually running into people we knew in the lobby. the ride there was uneventful. We parked the car, took our luggage and headed up to our rooms where we promptly fell asleep.
out on foot. The first sign that this would not be a normal day was the moment that Louise got trapped inside a port-a-potty. The ones in France were incredible. They were like little roadside toilets. Well, Louise locked herself in but couldn’t get herself out. First she was upset, then she started laughing hysterically. When this started, the whole thing started rocking and the two of us were in the middle of Strasbourg laughing. I finally got her to calm down and she managed to figure out how to use the inside lock. She got out, thankfully.
a hell of a lot friendlier.
Ah, yes. There’s business travel, then there’s business travel. I have made several business trips to Paris in my lifetime (all for Millipore) and some of the experiences have been more outrageous than others. One one trip, I went with Louise. She had been the department secretary, but had recently been promoted to International Promotions Coordinator and was now working for me. The trip would be in two parts, first we’d spend a few days in Paris at meetings then we were scheduled to fly to Strasbourg and drive out to our offices in Molsheim for the rest of the week before flying home. Instead of flying out on a Sunday, Louise and I decided to leave on Friday night and spend the weekend in Paris. To say that I have a bad taste in my mouth for the French would be accurate, but I know that’s because I had great misfortune in my career at the hands of some of the biggest assholes on the planet. They just happened to be French assholes. I have to say that Paris is one beautiful city and, for the most part, the people are charming. (Except the waiter in that outdoor cafe on one trip who didn’t get a freakin’ tip because he was just plain rude.)
I’m not going to lie to you. When you traveled for Millipore, you traveled well. They always put you up in the best places. On this trip, we were staying at the Trianon Palace Hotel at Versailles. It was a beautiful place, there’s no question about it. There’s also no question that Louise was a whack job to travel with and her first point of excitement was the bidet in the room. Originally, I told her that you were supposed to wash your clothes in it. At first she took me seriously. Then she looked at me and said, “No sir. Right?” It was then that I explained what it was to her in my own peculiar fashion. “It’s something used by cultures who don’t belive in showering every day. And it’s not for your feet.” She finally ‘got it’ and then you couldn’t get her off the stupid thing. It was like a three-year-old with a new toy and, after a while, you just had to wonder.
de mouton?”
First stop, Versailles itself. All I can say is, “Wow!” I mean, this place was immense and ornate and incredible. You know, I have a limited memory of the inside of this place, but the gardens were just beautiful. It was pretty warm when we took this trip, even though I can’t remember for the life of me what month it took place. I think it might have been late Spring or early summer because the gardens were in full bloom. I’m glad we saw the inside first because had we started in the gardens, I may never have made it to see the inside. We walked around the gardens in the sun for what had to be at least an hour just talking. Then, we decided to hit Paris.
We knew other Millipore people would be arriving in the evening, so we decided to skip car rentals for now. We opted for the Metro, and what an adventure. We were two obviously American tourists without a command of the French language on the Paris Metro. Now, mind you that I took seven years of French. Seven. I could understand it when spoken to, but do not ask me to speak it back with any kind of proficiency. Louise, of course, had her phrase book which would prove to be totally ineffective. We were clearly winging it and going for broke, but we finally made it. The first thing Louise wanted to do was the Eiffel Tower. I had been to the tower twice before, but Louise had never been. Can’t do Paris without doing the Eiffel Tower. We went all the way to the top and, man, was it windy. It’s always windy up there, but it was incredibly windy on this day and, while it was warm on the ground, we were freezing up there.
waste any time hanging out in traffic.
I told Louise the best way to take in Montmartre was to forget the maps they give you at the souvenir shops. Just walk around. You’ll find everything. The first place I took her was to the famous steps. They are on every postcard and poster in the city. In fact, I bought a poster of it myself on my last trip to Paris. I had it framed when I got home and it was at home hanging in my apartment in Melrose. Yeah, I was working in the corporate world and I was doing great, but I really am not a corporate type. I was successful at Millipore at the time I was there because it was a pretty cool company at the time. I did things my way. They didn’t give a damn because I just got it done. I really still wanted to be an artist, and I know that’s why places like Montmartre turn me on. Still do.
conversing with you in English if need be, which is very different from the downtown Parisians. I find there’s great disdain for Americans there, and I’m not sure it’s unfounded. We do tend to have that swaggering American attitude even though the European culture has been around a lot longer. I’m told it’s worse now since France refused to help in Iraq. No doubt you remember those nasty bumperstickers “Iraq first. Then France.” Sometimes American humor is decidedly not funny. And France was right, by the way.
We ate dinner in Montmartre. I can’t remember the name of the restaurant for the life of me, but I know I grossed Louise out by eating snails for an appetizer. Hey, I like snails. What can I say? I grew up eating Perriwinkles (anybody but me remember those?). Perhaps the most famous structure in Montmartre is the Sacre Coeur Cathedral. I told Louise we couldn’t leave for the hotel until we saw it. It is just beautiful, as I’m sure you’ll agree. After we toured the inside, we decided it was time to get back since we were taking the Metro. Didn’t want to travel around like fools in the dark. Besides, tomorrow, more people were arriving and we had plans to finish off Paris before heading to Strasbourg and Molsheim.
chef there was a guy named Emeril LeGasse — now one of my all-time favorite chefs. A couple of times we went to Brennan’s for breakfast and, if we did lunch instead of dinner, we loved the food at the Hard Rock Cafe. It was definitely New Orleans style food and the memorabilia in the place was regionalized as well — like Fats Domino’s piano top hanging on the wall, one of Doctor John’s outfits in a glass case above the entrance, or videos of Professor Longhair playing away in the background.
On one trip, about fifteen of us were determined to eat at K-Paul’s. Paul Prudhomme is the grandaddy of cajun cooking. The lines outside his restaurant were legendary. They could extend the full length of the street, and you would wait for hours. As soon as we saw the line forming in the early afternoon, we pulled someone off booth duty and told them to stand in line so that we could get in when the place opened at 5:30 p.m. It worked perfectly. We ran over there after the show and were seated by about 6:30 p.m. There’s no flash in K-Paul’s. It’s rustic with family-style seating. We all got to sit together at one table, so we ordered a bucket of Cajun Martinis. I had the most amazing blackened yellowfin tuna I’ve ever had, and Paul Prudhomme was there that night. I still have the menu he signed and gave me. I also bought his first cookbook there on that trip. It’s one of my favorites.
this way: I wasn’t worried at this time. I found that I had to worry later, once the Europeans took over.) I was pretty much out and headed for the bars after hours. Some of the Millipore revelers even came once in a while. If you’re gay, it’s not hard to find a place to party in New Orleans. A must see is Cafe Lafitte in Exile on Bourbon Street, which just happens to be the oldest gay bar in America. But things could get much more interesting than that late at night in New Orleans.
place was just amazing. Hell, it didn’t open until 10:30 p.m. Trust me when I tell you that your first trip there would amount to you walking around with your mouth open for what seemed to be hours. According to legend, the dungeon was where Prince Suleman of Turkey lured young women and prepared them for the harems of Istanbul by “psychological indoctrination, opium-induced submission and torture.” I could spend hours describing it, so instead I’ll just rely on the link to tell the story. Besides, you get pictures.
